Could I purchase the items i need but qty may not reach your MOQ?
Frankly speaking, we would like to deal with every single client for business, but please meet our MOQ after samples testing, so that it’s easier for us to buy materials from suppliers, thank you for your understanding.
What is your lead time for samples?
We can send samples out within 3days.
Please let me know if it is possible to apply for a multiple listing of your UL File #(s).
A: We accept private label service for orders which qty more than 300pcs per item.
Why the Express services is slow?
A: Sometimes, the UPS and Fedex's warehouse are out of capacity.
Is that possible to pay by credit card or paypal?
You'd better pay by TT, the commission of paypal too high for big amount, it's only good for small amount.
Do you have smaller package for downlights,the shipping cost is too much?
No,we don’t have,it’s our standard package,the shipping cost is cheap if ship by sea.
when can get one sample for test?
Only three working days after your payments.
Can I do not laser OKT Lighting's logo and UL No on the back of panel?
Yes, we can, but clients should apply UL ML and laser or print his logo or label.
Do you have smaller package for downlight, the shiping cost is too much.
No, we don't have. It is our standard package. The shiping cost is cheap if ship by sea.
Can I have my own gift box with my company info?
Yes. MOQ is 1000pcs per model.
How do I order your products?
1.Email inquiry or Telephone → → → 2.Details confirmed(items,u/p, qty, package, delivery, etc) PI Issued → → → 3. Deposit Transfe...